We, shoe.com GmbH & Co. KG, as the operator of the online offer, are responsible for processing the personal data of the users of the online offer. You will find our contact data in the imprint of the online offer, the contact persons for questions regarding the processing of personal data are named directly in this privacy statement.
We take the protection of your privacy and your private data very seriously. We collect, store and use your personal data only in accordance with the contents of this privacy statement and the applicable data protection regulations, in particular the European General Data Protection Regulation (GDPR) and the national data protection regulations.
Personal data is information about an identified or identifiable natural person. This includes all information about your identity, such as your name, e-mail address or postal address. Information that cannot be associated with your identity (e.g. statistical information, such as the number of users of the online offer) is not considered personal information.
Your personal data is not processed according to an automated decision-making process in connection with the use of our online offer.
Processing of personal information
Your data will be stored by us on specially protected servers within the European Union. These servers are protected against loss, destruction, access, modification or distribution of your data by unauthorised persons by means of technical and organisational measures. It is only possible for a few authorised persons to access your data. They are responsible for the technical, commercial or editorial support of the servers. Despite regular checks, however, it is not possible to completely protect against all risks.
As a rule, the information contained on our web pages and the details you enter on our web pages are transmitted via the Internet in an unencrypted form. It is therefore not possible to exclude the possibility that this information may be viewed or accessed by third parties. We therefore advise you to consider this aspect when deciding whether to send us data and which data you send to us via the Internet.
Transfer of personal data to third parties
We generally only use your personal information to provide the services you have requested. Insofar as external service providers are used by us within the scope of the provision of services, they can also only access the data for the purpose of the provision of services. Through technical and organisational measures, we ensure compliance with data protection regulations and also oblige our external service providers to do so.
Furthermore, we will not pass the data on to third parties without your express consent, in particular not for advertising purposes. Your personal data will only be passed on if you yourself have consented to the data being passed on or if we are entitled or obliged to do so on the basis of legal regulations and/or official or court orders. In particular, this may involve providing information for law enforcement, security purposes or the enforcement of intellectual property rights.
Legal bases of data processing
Insofar as we obtain consent for the processing of your personal data, Art. 6 Para. 1 (a) GDPR serves as the legal basis for data processing.
Insofar as your personal data are processed because this is necessary for the fulfilment of a contract or within the framework of a contract-like relationship with you, Art. 6 Para. 1 (b) GDPR serves as the legal basis for data processing.
Insofar as we process your personal data to fulfil a legal obligation, Art. 6 Para. 1 (c) GDPR serves as the legal basis for data processing.
Art. 6 Para. 1 (f) GDPR may also be used as a legal basis for data processing if the processing of your personal data is necessary to safeguard a legitimate interest of our company or a third party and your interests, fundamental rights and freedoms do not require the protection of personal data.
Data deletion and storage time
We always delete or block your personal data if the purpose of storage ceases to apply. However, data may also be stored if this is provided for by legal requirements to which we are subject, for example with regard to statutory storage and documentation obligations. In such a case we delete or block your personal data after the end of the corresponding specifications.
Use of our online offer
Information about your computer
Each time you access our online offer, we collect the following information about your computer, regardless of your registration: your computer’s IP address, the request from your browser and the time of this request. In addition, the status and the amount of data transferred are recorded within the scope of this request. We also collect product and version information about the browser and the computer operating system used. We also record the website from which the online offer was accessed. Your computer’s IP address is only stored for the time of use of the online offer and is subsequently deleted or made anonymous by shortening it. The remaining data is stored for a limited period of time of 90 days.
We use this data for the operation of the online offer, in particular to detect and eliminate errors, to determine the utilisation of the online offer and to make adjustments or improvements. These purposes also constitute our legitimate interest in data processing pursuant to Art. 6 Para. 1 (f) GDPR, which is the legal basis for such processing.
Cookies are used for our online offer – as on many websites. Cookies are small text files that are stored on your computer and that store certain settings and data for exchange with the online offer from us via your browser. A cookie usually contains the name of the domain from which the cookie file was sent, information about the age of the cookie and an alphanumeric identifier.
Cookies enable us to recognise your computer and to make any settings available immediately. Cookies help us to improve our online offer and to offer you a better and even more customised service. This also includes our legitimate interest in data processing pursuant to Art. 6 Para. 1 (f) GDPR.
The cookies we use are session cookies, which are automatically deleted after the end of the browser session. Occasionally, cookies with a longer storage period can also be used so that your preliminary settings and preferences can still be taken into account the next time you visit our website.
Most browsers are set to automatically accept cookies. However, you can disable the storage of cookies or set your browser so that it informs you as soon as cookies are sent. It is also possible to manually delete cookies that have already been saved using the browser settings. Please note that you may only be able to use our online offer to a limited extent or not at all if you refuse the storage of cookies or delete necessary cookies.
This site uses an API to enable access to the Google Maps service. The provider is Google Inc. 1600 Amphitheatre Parkway Mountain View, CA 94043, USA.
To use Google Maps, it is necessary to save your IP address. This information is generally transmitted to a Google server in the USA and stored there. The provider of this site has no influence on this data transfer.
The use of Google Maps takes place in the interests of ensuring an attractive presentation of our online offerings and to facilitate identification of the locations specified by us on this website. This constitutes our legitimate interest pursuant to Art. 6 paragraph 1 point (f) GDPR.
We use the open source software Matomo (formerly Piwik) for statistical usage analysis. Matomo is a web analytics service. The data collected by Matomo is stored in a database for the purpose of usage analysis in order to optimise our website. This constitutes our legitimate interest in data processing according to Art. 6 paragraph 1 point (f) GDPR. The data collected is the truncated IP address, the time, the web page accessed, the Internet address from which you were directed to us ("referrer"), your browser version, the period you remain on our website and the frequency of access.
The data collected with Matomo is completely anonymised and cannot be used to identify individual persons. The data stored by Matomo is not associated with other data sources and is not transferred to third parties.
Contradiction of web analysis
You have the right to object to the collection of anonymous data by Matomo.
The objection is stored in the form of an opt-out cookie, so that, for example, after deleting all browser cookies, the opt-out must be explained again.
Communication with us
You can contact us in various ways, including through the contact form on our website. You are also welcome to receive our newsletter by e-mail on a regular basis.
Our website contains links to the social networks Facebook, Google+, Twitter and Instagram. The links are indicated by the logo of the respective provider.
Google: https://policies.google.com/privacy?hl=de (YouTube)
No personal information is transmitted to the respective providers before the corresponding links are accessed. Your access to the linked page is also the basis for data processing by the respective providers.
Use of YouTube
Videos are embedded in our website, for which we use a plug-in by the Google service YouTube ("YouTube"). The operator of the service is YouTube, LLC, 901 Cherry Ave., San Bruno, CA 94066, USA. A connection to the YouTube servers is established when you access a page in our online offerings on which a video is embedded. YouTube will receive information on which pages of our online offering you have visited.
We use YouTube to be able to show you videos and to communicate more about us and our services; this constitutes our legitimate interest pursuant to Art. 6 paragraph 1 point (f) GDPR.
Your rights and contact
We attach great importance to explaining the processing of your personal data as transparently as possible and also to informing you about the rights to which you are entitled. If you require further information or wish to exercise the rights to which you are entitled, you can contact us at any time so that we can take care of your request.
Rights of persons concerned
You have extensive rights regarding the processing of your personal data. First of all, you have a comprehensive right to information and can request the correction and/or deletion or blocking of your personal data if necessary. You may also request a limitation of the processing and have a right of objection. You also have a right to data transferability with regard to the personal data you have provided to us.
If you wish to assert any of your rights and/or receive further information, please contact our customer service. Alternatively, you can also contact our data protection officer.
Revocation of consent and objection
Once you have given your consent, it can be freely revoked at any time with effect for the future. The revocation of consent shall not affect the legality of the processing carried out on the basis of the consent until revocation. The contact person for this is also our customer service and our data protection officer.
If the processing of your personal data is not based on consent, but on another legal basis, you can object to this data processing. Your objection will lead to a review and, if necessary, termination of data processing. You will be informed of the results of the review and – if data processing is nevertheless to be continued – we will provide you with more detailed information as to why data processing is permissible.
Data protection officer and contact
We have appointed an external data protection officer who supports us in data protection issues and whom you can also contact directly. Our data protection officer and his team will be happy to answer your questions regarding our handling of personal data or further information on data protection issues:
RA Dr. Sebastian Meyer, LL.M.
c/o BRANDI Rechtsanwälte
Adenauerplatz 1, 33602 Bielefeld
Telefon: 0521 / 96535-812
If you would like to contact our data protection officer personally by e-mail, you can also reach him at firstname.lastname@example.org
Further information and changes
Links to other websites
Our online offer may contain links to other websites. These links are usually marked as such. We do not have any influence on the extent to which the applicable data protection regulations are observed on the linked websites. We therefore recommend that you also find out about the respective privacy policies on other websites.